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  • Editorial Introduction

    Zwass, Vladimir

    Special Section: The Impacts of Business Process Change on Organizational Performance

    Grover, Varun and Kettinger, William J

    The Impact of IOS-Enabled Business Process Change on Business Outcomes: Transformation of the Value Chain of Japan Airlines

    Chatfield, Akemi Takeoka and Bjorn-Andersen, Niels

    Reengineering the Systems Development Process: The Link Between Autonomous Teams and Business Process Outcomes

    Janz, Brian D, Wetherbe, James C, Davis, Gordon B, and Noe, Raymond A

    Reengineering Effectiveness and the Redesign of Organizational Control: A Case Study of the Inland Revenue Authority of Singapore

    Sia, Siew Kien and Neo, Boon Siong

    Balance in Business Reengineering: An Empirical Study of Fit and Performance

    Huizing, Ard, Koster, Esther, and Bouman, Wim

    Business Process Change and Organizational Performance: Exploring an Antecedent Model

    Guha, Subo, Grover, Varun, Kettinger, William J, and Teng, James T C

    Group Support Systems for Strategic Planning

    Dennis, Alan R, Tyran, Craig K, Vogel, Douglas R, and Nunamaker Jr, Jay F

    Integration between Business Planning and Information Systems Planning: An Evolutionary-Contingency Perspective

    Teo, Thompson S H and King, William R

    A Method for Easing Normalization of User Views

    Batra, Dinesh

    A Layered Communication Architecture for the Support of Crisis Response

    Hale, Joanne


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